Buyer questions
FAQ for Chinese auto parts buyers
This page answers the questions buyers ask before sending a first OE list: MOQ, payment, delivery time, fitment, quality proof, mixed orders, and how claims are handled.
OE
List
Photo
Proof
Ship
Plan
Before quote
- Brand and model
- Model year
- OE number or part name
- VIN if available
- Old-part photo
- Quantity
- Destination city and country
Order options
- Trial orders
- Mixed-brand orders
- Mixed-SKU replenishment
- Urgent repair lines
- Sea or air consolidation
- SKU-level MOQ checks
Quality proof
- OE/VIN fitment check
- Product photo where needed
- Packing photo where needed
- Carton label check
- Claim evidence path
Process
Step 1
MOQ
MOQ is SKU-specific. Some lines can be supplied in small quantity, while supplier-controlled or bulky lines may need combining with other SKUs.
Step 2
Payment
Payment method is confirmed by order, destination and buyer relationship. First orders should stay simple and evidence-based.
Step 3
Lead time
Stock lines are faster. Sourced lines, body panels, fragile items and mixed orders need extra time for confirmation and packing.
Step 4
Fitment
Send OE numbers, VIN, old-part photos, model year, side, connector and market version where available.
Step 5
Shipping
Courier, air, LCL, sea, FOB, CIF or DAP can be discussed after quantity, carton size and urgency are clear.
Step 6
Claims
Wrong part, damage and shortage claims need photos, videos, labels and line-level order details.
Detailed guides
What is the minimum order to import car parts from China?
How do you pay a Chinese parts supplier?
How long does it take to import parts from China to South America?
Can several brands be consolidated into one shipment?
What documents do you need to import parts from China?
How do warranty and claims on aftermarket parts work?
How do you identify the correct part without an OE number?
Why are Chinese-brand parts hard to find?
Use this page when
The buyer needs proof before scale.
These pages are meant to reduce first-order friction. They give a buyer a simple path from list, to verification, to packing approval, to shipment feedback.
Send the real list. Jordan checks the risk.
Add OE numbers, VIN or old-part photos. The reply will focus on availability, fitment risk, packing and shipping path.
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