Buyer questions
FAQ for Chinese auto parts buyers
This page answers the questions buyers ask before sending a first OE list: MOQ, payment, delivery time, fitment, quality proof, mixed orders, and how claims are handled.
OE
List
Photo
Proof
Ship
Plan
Before quote
- Brand and model
- Model year
- OE number or part name
- VIN if available
- Old-part photo
- Quantity
- Destination city and country
Order options
- Trial orders
- Mixed-brand orders
- Mixed-SKU replenishment
- Urgent repair lines
- Sea or air consolidation
- SKU-level MOQ checks
Quality proof
- OE/VIN fitment check
- Product photo where needed
- Packing photo where needed
- Carton label check
- Claim evidence path
Process
Step 1
MOQ
MOQ is SKU-specific. Some lines can be supplied in small quantity, while supplier-controlled or bulky lines may need combining with other SKUs.
Step 2
Payment
Payment method is confirmed by order, destination and buyer relationship. First orders should stay simple and evidence-based.
Step 3
Lead time
Stock lines are faster. Sourced lines, body panels, fragile items and mixed orders need extra time for confirmation and packing.
Step 4
Fitment
Send OE numbers, VIN, old-part photos, model year, side, connector and market version where available.
Step 5
Shipping
Courier, air, LCL, sea, FOB, CIF or DAP can be discussed after quantity, carton size and urgency are clear.
Step 6
Claims
Wrong part, damage and shortage claims need photos, videos, labels and line-level order details.
Use this page when
The buyer needs proof before scale.
These pages are meant to reduce first-order friction. They give a buyer a simple path from list, to verification, to packing approval, to shipment feedback.
Send the real list. Jordan checks the risk.
Add OE numbers, VIN or old-part photos. The reply will focus on availability, fitment risk, packing and shipping path.
Send on WhatsApp